TECHNOLOGY HELP PORTAL

How to Access Another Users Mailbox in OWA

You can access other users mailbox through Outlook on the web (OWA).

NOTE

  • You must have full access to the others users mailbox
  • Submit a service request and ask an administrator to grant you access to the desired user's mailbox

To access the other users mailbox, follow these steps:

  1. Log into https://outlook.office365.com/
  2. On the top right-click on your icon > Open another mailbox
  3. Search for the user you want to access
  4. Click on the user
  5. Click Open
  6. A new tab should open with the user's mailbox

If you run into further issues, please submit a support request at https://techsupport.wileyx.com/


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