To clear the sign-in credentials, follow these steps:
- In the search bar, look for VPN Settings
- Click on the Wiley X VPN (or the name of the VPN connection you need to clear) and then click on Advanced options
- Then click on Clear sign-in info. This will clear the current credentials for the VPN connection.
- Afterwards, you can connect to the VPN again.
- Once it prompts for a login, enter in wileyx\<your username> (change "<your username>" with your Wiley X username) and then enter in your new password. Make sure you enter in a backslash ( \ ) and not a forward slash ( / ). Then click OK to connect.